(Un)Constant Contact®
Our clients depend on us to adapt to any situation that may arise. Often we have to learn new software tools in as little as an afternoon to provide support for services such as electronic marketing. I guess we sometimes take the software for granted, expecting it to well, just work. Here’s a story of a situation when that software didn’t live up to its namesake.
Just recently – in the middle of a weekday afternoon – I was building a few new email campaigns for a client using Constant Contact®. All was going well. I was writing content, editing HTML, sending test messages – genuinely getting a lot of work done. Then all of a sudden the software kicked me out of what I was working on. When I went to log in again, I was faced with screen below.
So now what was I supposed to with plenty of time left in the day to finish my work but a flaky product that didn’t want to help me finish it?
Does anyone else have any tales of software pulling the rug out from underneath them?
